Delivery & Returns

1. Introduction Welcome to Nepali Tailor PTY LTD. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services. 2. Definitions "Company" refers to Nepali Tailor PTY LTD. "Customer" refers to the individual or entity purchasing goods or services from the Company. "Services" refers to the tailoring, customization, alterations and sale of clothing and related accessories. 3. Use of Services Eligibility: You must be at least 18 years old to use our services. By using our services, you represent that you meet this age requirement. Account Creation: To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Accurate Information: You agree to provide accurate, current, and complete information when creating an account and placing orders. 4. Orders and Payments Order Acceptance: All orders placed are subject to acceptance by the Company. We reserve the right to refuse or cancel any order for any reason, including availability issues or errors in pricing. Pricing: All prices are listed in AUD and are subject to change without notice. Prices do not include shipping and handling fees, which will be added to your total order cost. Payment: Payment is due at the time of order placement. We accept various payment methods as indicated on our website. 5. Customization and Alterations Measurements: Accurate measurements are crucial for custom tailoring. The Customer is responsible for providing accurate measurements. The Company is not liable for issues arising from inaccurate measurements provided by the Customer. Alteration Policy: Minor alterations are available upon request and may incur additional charges. Major alterations or changes to custom-made garments may require a new order. 6. Delivery and Shipping Shipping Policy: We strive to deliver orders within the estimated timeframe. However, delivery dates are not guaranteed, and delays may occur due to unforeseen circumstances. Shipping Costs: Shipping costs are calculated based on the destination and weight of the package. Customers are responsible for all shipping costs unless otherwise stated. 7. Returns and Exchanges Return Policy: Please refer to our Delivery and Return Policy for detailed information on returns and exchanges. Custom-made or personalized items are generally non-returnable unless defective or damaged. Damages and Issues: If you receive a damaged or defective item, contact us within 7 days of delivery. We will work to resolve the issue promptly. 8. Intellectual Property Ownership: All content, including text, graphics, logos, and images, on our website and in our services are the property of Nepali Tailor PTY LTD or its content suppliers and are protected by intellectual property laws. Restrictions: You may not use, reproduce, distribute, or create derivative works from any content without the prior written permission of the Company. 9. Governing Law These terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law principles. 10. Changes to Terms The Company reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms. 11. Contact Information If you have any questions or concerns about these Terms of Service, please contact us at: Email: info@nepalitailormelbourne.com.au Phone: +610493867383 Thank you for choosing Nepali Tailor PTY LTD. We appreciate your business and are committed to providing you with the best possible service.